Thank you for shopping with Waikbe!
We want you to have a smooth and happy shopping experience.
Please read our return and refund guidelines carefully.
✅ Return Eligibility
We accept returns only if:
- Wrong product delivered
- Product received in a damaged or defective condition
- Missing items in the package
Return request must be raised within 2 days (48 hours) of delivery.
📌 Mandatory Requirement:
Customer must share:
✅ Unboxing Video (No cuts/no pause)
✅ Clear Images of product & package
✅ Order details
🔄 Return Pick-Up Process
- Courier pickup will be arranged from our side (PIN code availability required)
- Products must be returned in original packaging with all accessories, tags, labels, etc.
If pickup is not available → Customer may need to self-ship the item.
💸 Refund Process
Refund will be issued only after successful QC of returned product.
| Refund Type | Refund Mode | Timeline |
|---|---|---|
| Prepaid Order | Original Payment Method | 5–7 Business Days |
| COD Order | Bank Transfer / Store Credit | 5–7 Business Days |
| Self Shipping | Shipping charges refundable (approved cases only) | After verification |
🚫 Return/Refund Rejection Conditions
Return or refund request may be rejected if:
- Unboxing video not provided
- Product used/washed/damaged by customer
- Wrong product returned
- Return request raised after 48 hours of delivery
Website Owner – Tanish Saifi
